Privacy Policy

We collect information necessary to provide driving instruction services, manage enrollment, and comply with regulatory requirements. This may include:

• •Personal Identification Data: Name, address, phone number, email address, and date of birth.
• •Payment Information: Details required for processing transactions (e.g., credit card number or bank account details for refunds, typically processed via secure, PCI-compliant third-party services).
• •Driving/Instructional Records: Progress reports, scheduling data, completed training hours, and license/permit information.
• •Technical Data: Information gathered through website usage (e.g., IP address, browser type, and interaction data) to improve our online services.

The customer information we collect is strictly used to deliver high-quality, efficient, and compliant driving education services:

• •Service Provision & Scheduling: To enroll you in the appropriate course, manage lesson schedules, assign instructors, track attendance, and record driving progress and evaluations.
• •Billing and Financial Administration: To process payments for courses and services, manage accounts, and handle refunds, ensuring accurate and compliant financial records.
• •Communication: To provide essential updates, confirmation of lessons, course materials, reminders, and to respond to your inquiries or concerns. We may also use contact information for relevant promotional or safety-related follow-ups, with an option to opt-out.
• •Regulatory Compliance and Legal Disclosure: To comply with all applicable local, provincial, federal laws and licensing requirements, including reporting student completion data to relevant government agencies. Personal information may be disclosed to governmental agencies, including the Ministry of Transportation (MTO), as necessary to meet statutory reporting requirements or in response to valid legal processes and inquiries.
• •Disclosure in Cases of Emergency or Safety Concerns: To ensure the immediate safety and well-being of our customers and staff, personal information may be disclosed to relevant emergency services, medical personnel, or authorities in the event of immediate safety concerns, emergencies, accidents, or serious incidents occurring during driving lessons or road tests.
• •Service Improvement: To analyze trends in service usage, gather feedback, and monitor the effectiveness of our programs, allowing us to continuously enhance our curriculum and operational efficiency.

SaferRoads Driving School is committed to protecting your data through a combination of administrative, technical, and physical safeguards:

• •Data Encryption: We utilize encryption (such as SSL/TLS) to protect data transmitted over our website and employ encryption-at-rest for sensitive stored data.
• •Access Control: Access to personal customer information is strictly limited to employees who require the data to perform their job duties (e.g., scheduling, instruction, and billing).
• •Secure Storage: Digital data is stored on secure servers with robust firewall protection, and physical records are kept in locked facilities.
• •Third-Party Compliance: We vet third-party service providers (like payment processors and scheduling software) to ensure they adhere to industry-standard security and compliance protocols.
• •Regular Audits: We conduct periodic internal reviews of our data collection, storage, and processing practices to ensure we meet security standards.

SaferRoads Driving School has designated a point of contact to manage inquiries, requests, and complaints related to this Privacy Policy and your personal information.

If you have any questions, wish to exercise your data rights, or have concerns about how your information is being handled, please contact us directly:

We are committed to addressing all inquiries and concerns promptly and diligently.